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Yet another "pages won't load" thread

#1
Hello fellow gurus.

Two of the sites I visit most often now seem to take five minutes or more to load, or do not load at all.
Problem started about three days ago. Nothing on the PC side has changed, except for a couple of MS critial updates.

Here is the situation:

Cable internet access.
Time Warner Roadrunner.
Two computers on a wireless network.
Both computers are wireless.
The desktop can load pages without any problems.
The laptop has problems loading Yahoo, ebay, and possibly others that I'm not aware of yet.
The problem exists regardless of the browser I'm using. Tested with Opera, Firefox, and IE7 Beta 2.
I have run a virus scan.
Hijackthis reports nothing unusual.
Spybot, Adaware, cwshredder, etc... report a clean system.
I have flushed the DNS.
I have run Ccleaner.

I can ping Yahoo.
I cannot ping ebay.

Here are the traceroutes:

Tracing route to www.yahoo.akadns.net [68.142.226.55]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 20 ms 7 ms 9 ms RDC-24-160-224-33.wi.rr.com [24.160.224.33]
4 28 ms 8 ms 9 ms srp12-0.milwwirtco-rtr1.wi.rr.com [24.160.226.97]
5 29 ms 26 ms 25 ms so0-1-0.kscymoL3-rtr1.kc.rr.com [24.94.160.17]
6 26 ms 35 ms 26 ms pop1-kcy-P6-0.atdn.net [66.185.142.25]
7 26 ms 26 ms 25 ms bb2-kcy-P0-0.atdn.net [66.185.137.226]
8 96 ms 37 ms 37 ms bb2-dls-P6-0.atdn.net [66.185.152.128]
9 41 ms 37 ms 37 ms pop2-dls-P1-0.atdn.net [66.185.133.99]
10 48 ms 44 ms 45 ms so-2-1-0.edge1.Dallas1.Level3.net [66.185.133.190]
11 46 ms 56 ms 45 ms so-1-2-0.bbr2.Dallas1.Level3.net [209.244.15.165]
12 75 ms 75 ms * ae-2-0.bbr1.Washington1.Level3.net [4.68.128.201]
13 75 ms 154 ms 74 ms ge-3-0-0-53.gar1.Washington1.Level3.net [4.68.121.66]
14 65 ms 67 ms 67 ms 63.210.29.230
15 * * * Request timed out.
16 68 ms * 69 ms p24.www.re2.yahoo.com [68.142.226.55]

Trace complete.


Tracing route to hp-core.ebay.com [66.135.192.123]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 9 ms 7 ms 7 ms RDC-24-160-224-33.wi.rr.com [24.160.224.33]
4 9 ms 7 ms 7 ms srp12-0.milwwirtco-rtr1.wi.rr.com [24.160.226.97]
5 25 ms 25 ms 48 ms so0-1-0.kscymoL3-rtr1.kc.rr.com [24.94.160.17]
6 24 ms 24 ms 23 ms so0-0-2.chcgilL3-rtr1.kc.rr.com [24.94.161.106]

7 38 ms 39 ms 61 ms pop1-chi-P7-2.atdn.net [66.185.141.93]
8 43 ms 37 ms 46 ms Sprint.atdn.net [66.185.150.218]
9 39 ms 59 ms 41 ms sl-bb22-chi-2-0.sprintlink.net [144.232.20.20]
10 37 ms 38 ms 38 ms sl-bb24-chi-8-0.sprintlink.net [144.232.26.109]

11 57 ms 56 ms 57 ms sl-bb20-che-2-0.sprintlink.net [144.232.20.161]

12 68 ms 56 ms 68 ms sl-bb21-che-15-0.sprintlink.net [144.232.15.142]

13 87 ms 91 ms 82 ms sl-bb22-stk-6-0.sprintlink.net [144.232.20.141]

14 85 ms 82 ms 81 ms sl-bb23-sj-10-0.sprintlink.net [144.232.20.113]

15 84 ms 83 ms 85 ms sl-gw19-sj-15-0.sprintlink.net [144.232.0.250]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


Any ideas?

Thanks!
 
#3
I read through that thread, but I haven't tried the fix yet.

Is it common for an ISP to suddenly change MTU settings for no reason? I have been with Time Warner for years and never had a problem. Also, I would assume that my desktop would also have issues if Time Warner changed MTU settings, but I don't know a lot about the nitty gritty of networking.



Mainframeguy said:
I'm thinking the MTU problem, maybe? You can check that with your ISP and the tool to fix it is on this thread
 

Mainframeguy

Debiant by way of Ubuntu
#4
you're right - if it were a problem I'd have expected it to be one from the get go... or if (like me recently) you did a reformat and forgot to apply the MTU fix :dead:
 
#5
Ouch... one of those "Oh [favorite expletive]!" moments, eh? :nervous:

Well... I'm not sure why I suddenly had trouble accessing the handful of sites listed above,
but I ran the TCP Optimizer tonight and now I can access the sites again. Weird, weird, weird...

I had two 21" CRT monitors blow up at work today, so maybe it's
just sun spots. :laugh:

Thanks for your replies.


Mainframeguy said:
you're right - if it were a problem I'd have expected it to be one from the get go... or if (like me recently) you did a reformat and forgot to apply the MTU fix :dead:
 
#7
ejn74 said:
Sun spots were a few weeks ago.
Yeah... t'was just a joke.



Update: Fix seems to have been temporary, I'm back to not being able to load yahoo.com, myspace.com, ebay.com, and possibly other sites. Very frustrating. :mad:

ebay hangs on "include.ebaystatic.com"
yahoo hangs on "us.js2.yimg.com"
myspace hangs on "x.myspace.com"

Any other ideas?
 

XPletive

bbbb-ring...
#8
Well.... ebay, yahoo, and myspace are working now for whatever reason, but once site still refuses to load.
www.athenet.net. This was my dialup internet provider and I still have my email through them.

I cannot access their webpage, or their mail server (via Outlook Express) when I'm connected
wirelessly. If I connect my laptop to the LAN port on my router, I can connect to their website.

I've messed around with MTU settings, but they really don't seem to have any effect on the page loads in my case.

Updated my router(Linksys WRT54GX) to the latest firmware, but no joy.

Here is the traceroute I'm seeing to www.athenet.net while connected wirelessly:

Tracing route to premium-web-unix.athenet.net [209.103.196.67]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 12 ms 7 ms 9 ms RDC-24-160-224-33.wi.rr.com [24.160.224.33]
4 6 ms 15 ms 10 ms srp12-0.milwwirtco-rtr1.wi.rr.com [24.160.226.97]
5 37 ms 25 ms 25 ms RDC-24-94-160-33.kc.rr.com [24.94.160.33]
6 25 ms 30 ms 21 ms so0-0-2.chcgilL3-rtr1.kc.rr.com [24.94.161.106]
7 40 ms 46 ms 38 ms pop1-chi-P7-0.atdn.net [66.185.136.109]
8 36 ms 37 ms 46 ms Sprint.atdn.net [66.185.150.218]
9 39 ms 37 ms 35 ms sl-bb22-chi-2-0.sprintlink.net [144.232.20.20]
10 45 ms 37 ms 41 ms sl-gw33-chi-9-0.sprintlink.net [144.232.26.22]
11 43 ms 42 ms 42 ms sl-athenet-xchange-2-0.sprintlink.net [144.232.223.142]
12 44 ms 43 ms 41 ms backbone.v1.cat2948GL3-2.noc.apl.athenet.net [209.103.221.228]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Help! I need my email! :)
 

XPletive

bbbb-ring...
#9
:) Problem solved!!! And not a moment too soon, as I was running out of hair to pull out of my head.

Still not sure why it happend... Possibly a conflict with a recent MS critical update. I had my router set up with WPA2/AES which had worked fine for months. Tonight I switched it to WPA2/TKIP and all of the sites and my POP mail now load perfectly. I'm not happy about having to go back to TKIP, but...

I'm sending Linksys a report on the issue.
 

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