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what the...


OSNN Senior Addict
Okay, for some reason, one user is having a problem sending to an email address outside of the company. the extremely strange thing is, here is the NDR (edited to remove domain names, etc):

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 4/12/2006 3:51 PM

The following recipient(s) could not be reached:

abc@servername.com on 4/12/2006 3:51 PM
You do not have permission to send to this recipient. For assistance, contact your system administrator .

That's it! The user has no restrictions on their account, there is no recipient filtering or any kind of restrictions to send any mail to any destination.

In ESM the message dies instantly, never leaving our exchange server. Message History from the Message Tracking Center:
1.Report generated internally
2.Report delivered to Bob Smith

Can someone please explain this to me or help lead me in the right direction? It make no sense whatsoever.

Thaaank you :)


Part of a System
Looks like the users account got deleted on there end, When i send to someone that has left there job i get this: Does the email go through if you send it from another work station at your job?

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550 5.0.0


OSNN Senior Addict
No, this is being sent to a distribution list that is alive and well. I know this for a fact because it's being sent to our listserver. The problem is not that it bounces back after failing to find the destination address -- the problem is it never leaves the exchange server.

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