The problem with outlook 2003

[eluebf]

Hi, I have a problem with sending and recieving e-mail.
I have tiscali e-mail account in the outlook 2003.
There are no erro messages, simply it says outlook working correctly.
But, I know that I've sent an e-mail to my hotmail account but I cannot find the e-mail in the hotmail. And My friends have been telling me that they've sent e-mails to me, but I have not recieved them.
What should I do?

 

[omg its nlm]

I assume tiscali is your provider maybe? Do they have a web interface you could try out? Does it work on there just not on Outlook?

 

[Mastershakes]

Verify you have these settings:

http://www.tiscali.co.uk/help/email/outlook_settings.html

 

[eluebf]

I assume tiscali is your provider maybe? Do they have a web interface you could try out? Does it work on there just not on Outlook?

Yeah, you're right. the tiscali is ISP. I've tried out at IE and Firefox, then in IE web mail seems doesn't work, but in the Firefox mail seems to work.

 

[eluebf]

Verify you have these settings:

http://www.tiscali.co.uk/help/email/outlook_settings.html

Yeah, I've looked at it already, then I followed what it says, but I've still got the problem.

 

[Admiral Michael]

If Outlook isn't reporting anything then it could just be your ISP's email servers that are messed up or having issues.

 

[omg its nlm]

Well thats strange if it works in FireFox and not IE. I am leaning towards some issues with your ISP.

 

[LeeJend]

My first guess is there is something in your emails that is causing tiscali's spam or security filters to block them.

MP3, .exe .zip are often blocked by mail servers.

Try sending just a plain text message, no fancy backgrounds or stationary. Just text and see if that gets blocked. Tiscali may not allow html or rich text emails for security reasons. You may be able to get this changed.

Also Outlook blocks certain types of attachments by default. That is why I switched to Eudora. I got tired of the hassles. On the other hand outlook works just fine for my wife.

 

[Admiral Michael]

My first guess is there is something in your emails that is causing tiscali's spam or security filters to block them.

MP3, .exe .zip are often blocked by mail servers.

Try sending just a plain text message, no fancy backgrounds or stationary. Just text and see if that gets blocked. Tiscali may not allow html or rich text emails for security reasons. You may be able to get this changed.

Also Outlook blocks certain types of attachments by default. That is why I switched to Eudora. I got tired of the hassles. On the other hand outlook works just fine for my wife.

Usually Outlook will just block the actual attachment and still let the message though. And there are ways to disable the blocked attachments.

 

[eluebf]

Hi, thank all of you for giving me some comments. I think that I may have solved the problems. I have put e-mail addresses sent to me into something called "safe sender list" or something in the opition for junk mail setting.
Now, I can sent and recieve e-mails whose address has been listed.
My guess is that I used to install norton security and anti-virus software on my computer, maybe that is the casue, or I think that some suggested that ISP's e-mail system is having a problem.

Thank you very much for helps from all of you.

Eluebf