The problem with outlook 2003

eluebf

OSNN Newbie
Joined
12 Apr 2007
Messages
4
Hi, I have a problem with sending and recieving e-mail.
I have tiscali e-mail account in the outlook 2003.
There are no erro messages, simply it says outlook working correctly.
But, I know that I've sent an e-mail to my hotmail account but I cannot find the e-mail in the hotmail. And My friends have been telling me that they've sent e-mails to me, but I have not recieved them.
What should I do?
 

omg its nlm

lvl 17 Hax
Joined
10 Jan 2004
Messages
1,829
I assume tiscali is your provider maybe? Do they have a web interface you could try out? Does it work on there just not on Outlook?
 

eluebf

OSNN Newbie
Joined
12 Apr 2007
Messages
4
I assume tiscali is your provider maybe? Do they have a web interface you could try out? Does it work on there just not on Outlook?
Yeah, you're right. the tiscali is ISP. I've tried out at IE and Firefox, then in IE web mail seems doesn't work, but in the Firefox mail seems to work.
 

Admiral Michael

OSNN Veteran Addict
Joined
19 Feb 2003
Messages
3,123
If Outlook isn't reporting anything then it could just be your ISP's email servers that are messed up or having issues.
 

omg its nlm

lvl 17 Hax
Joined
10 Jan 2004
Messages
1,829
Well thats strange if it works in FireFox and not IE. I am leaning towards some issues with your ISP.
 

LeeJend

OSNN Veteran Addict
Joined
25 Jan 2003
Messages
5,291
My first guess is there is something in your emails that is causing tiscali's spam or security filters to block them.

MP3, .exe .zip are often blocked by mail servers.

Try sending just a plain text message, no fancy backgrounds or stationary. Just text and see if that gets blocked. Tiscali may not allow html or rich text emails for security reasons. You may be able to get this changed.

Also Outlook blocks certain types of attachments by default. That is why I switched to Eudora. I got tired of the hassles. On the other hand outlook works just fine for my wife.
 

Admiral Michael

OSNN Veteran Addict
Joined
19 Feb 2003
Messages
3,123
My first guess is there is something in your emails that is causing tiscali's spam or security filters to block them.

MP3, .exe .zip are often blocked by mail servers.

Try sending just a plain text message, no fancy backgrounds or stationary. Just text and see if that gets blocked. Tiscali may not allow html or rich text emails for security reasons. You may be able to get this changed.

Also Outlook blocks certain types of attachments by default. That is why I switched to Eudora. I got tired of the hassles. On the other hand outlook works just fine for my wife.

Usually Outlook will just block the actual attachment and still let the message though. And there are ways to disable the blocked attachments.
 

eluebf

OSNN Newbie
Joined
12 Apr 2007
Messages
4
Hi, thank all of you for giving me some comments. I think that I may have solved the problems. I have put e-mail addresses sent to me into something called "safe sender list" or something in the opition for junk mail setting.
Now, I can sent and recieve e-mails whose address has been listed.
My guess is that I used to install norton security and anti-virus software on my computer, maybe that is the casue, or I think that some suggested that ISP's e-mail system is having a problem.

Thank you very much for helps from all of you.

Eluebf
 

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