S
Simes
Guest
Morning all,
I recently followed the Symantec links to renew subscriptions for all the usual updates for the next year.
Paid the cash, received the Subscriptions keys email but having followed instructions in every possible medium; tutorial, email, knowledge base... I find I still cannot make the Subs window appear in wghich the Sub Key figure should be inserted.
To make matters worse, the keys are time limited to two weeks, I work away from home and I am........indeed, have been on the phone to their Custy sevices line for 45 mins. (I'm sure they're all away today)
Is there a time before which when one performs the Live Update, the Subs window does not appear. I ask as it is still a month away from having to update and am figuring that is the only possible reason.
Cheers
I recently followed the Symantec links to renew subscriptions for all the usual updates for the next year.
Paid the cash, received the Subscriptions keys email but having followed instructions in every possible medium; tutorial, email, knowledge base... I find I still cannot make the Subs window appear in wghich the Sub Key figure should be inserted.
To make matters worse, the keys are time limited to two weeks, I work away from home and I am........indeed, have been on the phone to their Custy sevices line for 45 mins. (I'm sure they're all away today)
Is there a time before which when one performs the Live Update, the Subs window does not appear. I ask as it is still a month away from having to update and am figuring that is the only possible reason.
Cheers