is there a setting somewhere that allows the user to see what i am doing if i am connected to their PC? when i connect it locks the pc from the user seeing what i am doing. if the user unlocks it i get disconnected. any ideas?
Nice Rush... looks all pretty... there are lots of solutions... I've worked with most... best one tho for me is Dameware. On a domain it can connect to anything using the proper credentials. If it's not installed on the remote machine, it installs it in about 5 seconds, then connects. It's even faster than RD (EDIT - could be the speed of the network that affects this END EDIT) - and I thought RD was quicker than everything except Citrix.
Once connected, a panel on the left has an explorer like feel with all their running processes, services, SP updates completed, software installed... it's grrravy.
Net Support looks dope too.. I'll see if we have it somewhere - and I'll test it out.
Netsupport is pretty good for remote admin & support of machines, especially if there are different offices at different locations. You can then have 1 central support which can get at all the pc's on the network.
Ep, glad to see you come back and tidy up...did want to ask a one day favor, I want to enhance my resume , was hoping you could make me administrator for a day, if so, take me right off since I won't be here to do anything, and don't know the slightest about the board, but it would be nice putting "served administrator osnn", if can do, THANKS