Nice Rush... looks all pretty... there are lots of solutions... I've worked with most... best one tho for me is Dameware. On a domain it can connect to anything using the proper credentials. If it's not installed on the remote machine, it installs it in about 5 seconds, then connects. It's even faster than RD (EDIT - could be the speed of the network that affects this END EDIT) - and I thought RD was quicker than everything except Citrix.
Once connected, a panel on the left has an explorer like feel with all their running processes, services, SP updates completed, software installed... it's grrravy.
Net Support looks dope too.. I'll see if we have it somewhere - and I'll test it out.