Same here, I will not download any software unless there is an option for the retailer to ship you a cd/dvd, I ran into a problem with Blizzard Ent. and my roomates WoW account. As soon as WotLK released and they had major problems, and they seemed to have "lost" the BC x-pack that I had bought via download, and since I had no cd or box, there was nothing they would do for me.