Punkrulz
Somewhat eXPerienced
- Joined
- 24 Dec 2001
- Messages
- 790
Hey guys,
We had purchased a new macbook pro for the manager (per her request). I am unable to support this because I don't know anything about Mac. I just conferred with the person I set the laptop up with. Neither of us remember setting up any kind of password on the laptop. The user can login to the laptop fine without issue, but when it comes to installing it's asking for a password she doesn't have.
We've tried blank, a password we normally use, a whole bunch of them... no luck. She's even tried changing her password on the user accounts page, nothing! What can we use about the password and how can we get passed it???
We had purchased a new macbook pro for the manager (per her request). I am unable to support this because I don't know anything about Mac. I just conferred with the person I set the laptop up with. Neither of us remember setting up any kind of password on the laptop. The user can login to the laptop fine without issue, but when it comes to installing it's asking for a password she doesn't have.
We've tried blank, a password we normally use, a whole bunch of them... no luck. She's even tried changing her password on the user accounts page, nothing! What can we use about the password and how can we get passed it???