Need help with domain cpanel!

S

sacred2nite

Guest
#1
Need help with cpanel!

Hi

I own the web site www.alanhilton.co.uk and I (did) have another domain parked on top of that (www.heritagedevelopmentmk.co.uk). Now when I click the later domain I see a cpanel screen and it says "There is no website configured at this address. ".

I don't understand what's going on here because if I type www.heritagedevelopmentmk.co.uk/cpanel it works fine!

I have spoken to my web host about this but to be frank - they are cr@p and are no help at all.

When I "parked" this domain on my site I just used cpanel and changed the DNS values myself (I have an account on UKReg.com). It worked ok for months but it has not worked ever since my web host changed to new severs.

Anyone know what's wrong?

Thanks
 

Geffy

OSNN Veteran Addict
#2
is the folder for the parked domain still there??
have you tried removing it and making it again?


[edit]also cPanel is the devil, just thought I should say that as well[/edit]
 

X-Istence

*
Political User
#6
nslookup heritagedevelopmentmk.co.uk
Server: msdfs1.msd.local
Address: 10.14.15.9

Non-authoritative answer:
Name: heritagedevelopmentmk.co.uk
Address: 207.44.231.67

nslookup www.heritagedevelopmentmk.co.uk
Server: msdfs1.msd.local
Address: 10.14.15.9

Non-authoritative answer:
Name: www.heritagedevelopmentmk.co.uk
Address: 207.44.230.95

Tell your webhost provider to make up their mind and point www to the right IP. The right IP would have to be up to them, but i would think it would be 207.44.231.67.
 
S

sacred2nite

Guest
#7
Thanks for your help guys. I passed on your info to my web host but he told me to back up my account as he is going to delete it and start me a new one. :confused:
 

Grandmaster

Electronica Addict
Political User
#10
S

sacred2nite

Guest
#12
Hi guys me again!!

My web host reset my account. I told him to use www.heritagedevelopmentmk.co.uk and discard www.alanhilton.co.uk . He has done that, and I have a flashy new cpanel but I still have the same problem!!!!! :mad:

www.heritagedevelopmentmk.co.uk still takes me to that funny cpanel page but www.heritagedevelopmentmk.co.uk/cpanel still works fine!!

I tried to use file manager in cpanel to see if I could remove the page that appears at www.heritagedevelopmentmk.co.uk but it isn’t there! All that is there is my web site! It is as if www.heritagedevelopmentmk.co.uk is totally different to www.heritagedevelopmentmk.co.uk/cpanel!!

NEWS FLASH!!!

I have just noticed that http://heritagedevelopmentmk.co.uk works but www.heritagedevelopmentmk.co.uk still does not!!

Is there any way that I can fix this? What is causing this problem?

Thanks again
 

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