• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Is there any application that allows a help request?

Is there any software where a user on a network can click something to call for help or assistance at there workstation?

Scenario: User is having problems opening a document and wants someone to help them with this situation. They click or turn something on and the I.T support desk sees a message requesting help and which computer.

Then we can log down the time etc,etc for our own records or even better if the software stores records or allows us to list notes on the problem.

Anyone got a solution or know of anything?

Thank You,

Members online

No members online now.

Latest posts

Latest profile posts

Perris Calderon wrote on Electronic Punk's profile.
Ep, glad to see you come back and tidy up...did want to ask a one day favor, I want to enhance my resume , was hoping you could make me administrator for a day, if so, take me right off since I won't be here to do anything, and don't know the slightest about the board, but it would be nice putting "served administrator osnn", if can do, THANKS

Been running around Quora lately, luv it there https://tinyurl.com/ycpxl
Electronic Punk wrote on Perris Calderon's profile.
All good still mate?
Hello, is there anybody in there? Just nod if you can hear me ...
What a long strange trip it's been. =)

Forum statistics

Latest member