The following is from the Roxio web site, Easy CD Creator is a real pain to uninstall completely but you need to get it completely uninstalled before you reinstall it. The uninstall instructions should provide you enough info to get rid of the files and drivers that were left after your problem. The instructions for uninstalling ECDC 4.x follow the instructions for 5.x.
This is to uninstall ECDC 5.x
Log on With Administrative Privileges and:
1)Setup a clean boot via the MSCONFIG utility: Go to "Start" and select "Run", type MSCONFIG and click OK. In the General tab choose Selective Startup. Under Selective Startup uncheck: Load startup group items. Click "Apply" and then click "Close". Restart your computer and log on as Administrator. If a window opens warning you, that you are using the "System Configuration Utility" click "OK" and then "Cancel".
2)Go to "Start" then "Search", look in C:\ (or the drive where your operating system is located) and search for: Prtseqrd.sys (If you do not find this file, skip these 3 steps.)
3)Rename this file changing its extensions to .ROX
4)(Right click on the file name and choose "rename" then change "prtseqrd.sys" to "prtseqrd.ROX", This file is installed with Take Two, if you did not install it you will not have the file.)
5)If you decided to not finish this article at any point please rename this file back, you will be doing that later in this article.
6)Remove all CD Recording software(without restarting your system):
7)Uninstall all Adaptec Software from your system, do not reboot ("Add\Remove Programs" in Control Panel)
8)Look for Easy CD Creator, Direct CD, Take Two
9)Uninstall all other burning software (your computer or CD-Recorder may have come with software), do not reboot.
Next Clean Easy CD Creator completely from your system:
1)Go to "Start" then "Search", look in C:\ (or the drive where your operating system is located) and search for:
· Cdr4vsd.sys
· Cdr4dll.dll
. Cdral.dll
· Cdrtc.dll
2)Rename all files changing their extensions to .ROX (Right click on the file name and choose "rename")
3)Go to "Start" and then to "My Computer" and select it.
4)Go into your C:\ drive (C:\ is default install drive, compensate accordingly if you installed in another location)
5)Go into the "Program Files" Folder
6)Look for a "Adaptec" folder and if found delete it
7)Look for a "Direct CD" folder and if found delete it
8)Go into the "Common Files" Folder
9)Look for an "Adaptec" and/or "Adaptec Shared" folder and if found delete them.
10)Go into the "InstallShield" Folder (C:\Program Files\Common File\InstallShield and rename the "Engine" and "IScript" folders to "Engine.ROX" and "Iscript.ROX"
WARNING: THE NEXT 6 STEP INVOLVES EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY BEFORE ATTEMPTING ANY EDITING. EDITING YOUR REGISTRY INCORRECTLY CAN CAUSE IRREPARABLE SYSTEM DAMAGE. WE RECOMMEND THAT IF YOU DO NOT FEEL COMFORTABLE EDITING YOUR REGISTRY THAT YOU SKIP THIS STEP.
Clean Easy CD Creator from your Registry:
1)Go to "Start" then "Run" and type "regedit" and press enter or click "OK"
2)Look for "HKey_Local_Machine", Expand it (Either double click it or click the + beside it)
3)Look for" Software", Expand it and select "Adaptec", if found, and delete (click once it will become high lighted then press "delete" (delete on your keyboard)
4)Look for "Hkey_Current_User", expand it
5)Look for "Software", expand it
6)Select "Adaptec", if found, and delete it
Reinstall Easy CD Creator in this manor:
1)Go to "Start" then "Search", look in C:\ (or the drive where your operating system is located) and search for: Prtseqrd.ROX
2)Rename this file changing its extension to .sys
3)(Right click on the file name and "choose" rename then change "prtseqrd.ROX" to "prtseqrd.sys") and reboot your computer.
4)Once you are back on your desktop, Install Easy CD Creator from the Roxio install disk (We recommend a custom install and removing Take Two from the installation, also if you receive a warning that no CD Recorder was detected continue with the install anyway) and reboot.
Update to the latest version if needed:
First you will need to determine the version of software that you have to begin with. The “CD Jewel Case” (the card board container that holds the installation CD) has the version you are starting with on the back of it. Turn to the back and you will see the CD-Key in the Upper right corner. In the lower left corner you should have a sticker that show the REV (Revision). There are three shipping versions 5.0, 5.02, and 5.1.
If you no longer have your CD Jewel Case you can find your version by:
1)Go to “Start” then “Programs” then “Roxio Easy CD Creator” and select “Project Selector”
2)Move your mouse over “make a data CD” and then select “data CD project”
3)Go to “Help” and then to “About”
4)The window that opens will show your current version; if it is 5.1.x.x you do not need an update at this time.
The install instruction are different for each version please follow the instruction that correspond to your version:
If you have 5.1: You do not need an update; this is the latest version.
If you have 5.0 or 5.02 update to the latest version at:
http://www.roxio.com/en/support/roxio_support/ecdc/ecdc_software_updatesv5.html
Reboot and test your software, it should be functioning correctly in Windows XP. You should now go to "Start" then "Run", type msonfig and select "Normal Startup".
For more standard troubleshooting steps for Easy CD Creator under each operating system use the Roxio Support Knowledge base (A.S.K.) at:
http://ask.roxio.com/
If Windows no longer shows your CD-ROM: 011119-000000
This is for ECDC 4.x
Next Clean Easy CD Creator completely from your system:
1. Go to "Start" then "Search", look in C:\ (or the drive where your operating system is located) and search for:
Note: You may not find all of these files, continue anyway.
Cdr4vsd.sys
Cdr4dll.dll
Cdral.dll
Cdrtc.dll
2. Rename all files changing their extensions to .ROX (Right click on the file name and choose "rename")
3. Go to "Start" and then to "My Computer" and select it.
4. Go into your C:\ drive (C:\ is default install drive, compensate accordingly if you installed in another location)
5. Go into the "Program Files" Folder
6. Look for a "Adaptec" folder and if found delete it
7. Look for a "Direct CD" folder and if found delete it
8. Go into the "Common Files" Folder
9. Look for an "Adaptec" and/or "Adaptec Shared" folder and if found delete them.
WARNING: THE NEXT STEP INVOLVES EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY BEFORE ATTEMPTING ANY EDITING. EDITING YOUR REGISTRY INCORRECTLY CAN CAUSE IRREPARABLE SYSTEM DAMAGE. WE RECOMMEND THAT IF YOU DO NOT FEEL COMFORTABLE EDITING YOUR REGISTRY THAT YOU SKIP THIS STEP.
Clean Easy CD Creator from your Registry:
1. Go to "Start" then "Run" and type "regedit" and press enter or click "OK"
2. Look for "HKey_Local_Machine", Expand it (Either double click it or click the + beside it)
3. Look for" Software", Expand it and select "Adaptec", if found, and delete (click once it will become high lighted then press "delete" (delete on your keyboard)
4. Look for "Hkey_Current_User", expand it
5. Look for "Software", expand it
6. Select "Adaptec", if found, and delete it
7. Remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
To finish:
1. Go to "Start" then "Search", look in C:\ (or the drive where your operating system is located) and search for: Prtseqrd.ROX (if found and renamed earlier).
2. Rename this file changing its extension to .sys
(Right click on the file name and "choose" rename then change "prtseqrd.ROX" to "prtseqrd.sys") and reboot your computer.
3. Reboot your system.
4. You should now go to "Start" then "Run", type msonfig and select "Normal Startup".