I have NAV 2002 and I have reinstalled it, but whenever I try to scan my hard drive for viruses, it scanned about 4000 files, then stops or it says that it cannot find mycomp.sca file. I have checked symantec.com and they know the problem but do not have a solution.
I had the same problem with my NAV2002. Reinstalling it does not solve the problem. The only way I was able to solve the problem was to do a complete reformat of Windows. Also, you can go to "Search" enter mycomp.sca and when it appears in the search screen double click and it will perform a full system scan from there. Symantec has know about this for a long time and have really not been able to solve this problem.