Belkin ADSL Router help

tibboh

Arte et Marte
Joined
23 Dec 2002
Messages
235
Just purchased a new belkin router & cards. When up and running all is fine (except one card which has a dodgy antena connection - which is going back).

My problem is, the router default is set to 'dial on demand', with an 'idle time' of 5 minutes. Consequently, if I leave the PC (switched on or not) for over 5 mins, the modem requires switching on via the web browser again (no good for the kids).

If i set it in minutes for about 4 hours, it will be fine for when every one is up when they come home during the day - but then reverts to 5 mins. And if I set it to zero - it will obviously not work.

As im new to broadband - any advise on settings that will have it permanently connected - or at least when i switch on my server etc?
 

Admiral Michael

OSNN Veteran Addict
Joined
19 Feb 2003
Messages
3,123
on my Linksys router I use "Keep Connection Alive" and set a redial period of 180 seconds. However it still shouldnt do that no matter which one u choose.
 

mooo

thecyberninja
Joined
6 Jan 2004
Messages
886
yea I know 2 people with belkin and i have tried to work with them and they are horrid. See if you can return them and get a linksys or even a microsoft. The belkin tech support have to be the worst ever. I called and asked for help on a connection and they told me to call the isp when it was the router problem. They should stick with what they do best and make ipod external battery packs :p
 

tibboh

Arte et Marte
Joined
23 Dec 2002
Messages
235
Yup - no reply from Belkin help, as you would imagine.

What I have done is set the 'idle' period to 720 minutes, which will cover any innactive periods when the family is not on, preventing it from shutting down. I hope someone out there has a fix (apart from sending it back, which i'm tempted).

found the MTU was set too high on default, preventing me opening most web pages - I have set it to 1400, which seems okay speed wise and stability wise. Any further help on this would also be appreciated (as i'm only guessing).
 

Admiral Michael

OSNN Veteran Addict
Joined
19 Feb 2003
Messages
3,123
I use 1492 for my MTU size. As for the router, maybe see if theres a newer firmware version. I'd return it and go for a more well known networking company. I love Linksys.
 

tibboh

Arte et Marte
Joined
23 Dec 2002
Messages
235
Well, what do ya know. Belkin HAD e-mailed me with an answer (mt ISP had placed it in the spam folder - lucky I checked befor I deleted)

Router is now running as sweet as a nut, and I've had no problems with the new MTU setting. It might be pouring with rain in Preston, but isn't life wonderfull? :)
 

Tweakfiend

OSNN Senior Addict
Joined
6 Jan 2004
Messages
340
mooo said:
yea I know 2 people with belkin and i have tried to work with them and they are horrid. See if you can return them and get a linksys or even a microsoft. The belkin tech support have to be the worst ever. I called and asked for help on a connection and they told me to call the isp when it was the router problem. They should stick with what they do best and make ipod external battery packs :p
Sorry to totally disagree ,and you are entitled to your opinion... but Netgear and Belkin are still the top two sellers , and after a couple of days getting usd to it, the Belkin wireless router / modem was and is consistently reliable.
Same goes for their tech support.
 

tibboh

Arte et Marte
Joined
23 Dec 2002
Messages
235
I have to say that after a month with my Belkin setup, both wireless router and wireless cards are running perfectly. After the initial hickup with settings I have had no cause to complain.

In the three instances I have contacted their technical support, each time I have had a reply within 24 hours (I slagged them off the first time I tried to contact them because my spam filter, for some reason had placed the reply in the spam folder).

It is too easy to diss a product second hand, cos your mate has had problems (he COULD be a pleb), I would say from first hand experience that both hardware & tech support are what I would expect.

But thankyou to all anyway who gave good advice to me :)
 

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