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Applications but mainly games disconnects my ISP



I have 56K dial-up (sad I know) but unlimited (time & d/load).
As soon as I start a game (eg Quake, RCT2, or anything like that) I lose connectivity to my ISP but the modem does not drop out.
Connect lights show connected.
ICQ goes to disconnected, MSN does not notice it for ages, IE6 shows "unable to find page" etc. etc.
P3x800 (also sad) 193Mb RAM 2x40GB HDD, Win XP (Build2600)
Swann USB modem (latest driver installed this week).
Was not a problem on earlier installation of XP on same box, so some setting is different, just dont know what........
Oh and I am running NIS on this PC and it is networked with 2 other XP boxes for shared internet connection, they cant keep connection alive remotely.

No error messages are seen, disk is free of errors and defragged.
Think that about covers it.........


PLEASE HELP !!!!!!!!!!

I have removed and reinstalled all drivers..... changed USB from COM3 to COM4......... changed just about every property that I can and still cant remain connected.........

There must be some way to keep the connection alive. background tasking etc....


unlimited business account with TELSTRA (bigpond australia).

Did not have the problem when I installed XP previously, just since last install


Is it losing connectivity after you have been connected for a certain amount of time or is it pretty much random? If it is always about the same time it's possible that it's timing out and d/c. I believe the setting for this is in your ISP connection properties (it's been a while since my dialup days), and should say something like "Disconnect after XX minutes if no activity".

I had this happen to me once, and even though I was actively using my connection, it would still d/c me. That was under win98 though, never used a modem with XP before. Kind of a newbish answer, but maybe it'll help.


I use ADSL 512k with the same people. I cannot host a game online, if i do i get disconnected every hour or so. as far as i can tell i think they think you have afile sharing program running or something and they kick you. i havent called them and asked but im pretty sure thats the reason. I had that problem with NFS HP2 when i ran as a dedicated server. so its a telstra thing id say


thanks guys........ to answer your questions and provide further comment..

Fresh install onto new 40Gb HDD (old drive was also same brand 40Gb).

Disconnection is not random...only when I start a game like Roller Coaster Ty**** 2, Diablo, AOE2, anything really that uses a lot of resources.

Disconnect after XX is disabled...
If I dont start a game I dont get kicked and stay connected for 24hrs without a problem.


are u using BPALogin?

umm... Kaplunk... part of the Telstra ToS is that your not to run ANY kind of server... thats what the whole heartbeat thing is for.... Although its essentially a pain in the ass... its to stop servers.

u can use filesharing all u want... just don't share big files or u'll get kicked ;)


hehe yeah well soon as i move house switching over to IInet. at least then if i ping someone in perth it doesnt have to go to sydney first :)


Come on guys and gals, surely someone has a real idea on how to stop the USB from losing its connection.

I loaded XP (Pro) onto a new HDD and then added and run one of my games which immediately hung modem transfers........
So is this a bug in XP?


if its only when something is using high cpu overheads (games or power greedy applications) then perhaps its all down to that? have you tried a pci modem or anything - just to eliminate the modem from being the problem?

have a look around on the internet, you may need to try using a modem initialisation string or something to make it work better. i think the best strings site i found when on 56k (goin back at least 18months now) was http://www.jenera.com/modems - so have a look on there for your modem and try any initialisation strings you may find.... alternatively, have you tried plugging the usb modem into a different usb port? sounds crazy, but ive had problems with having different devices in different slots... may work laggy in one port but excellent in another.

good luck :)


Thanks everyone for your replies.
The solution was replacing the modem. The Swann USB had an internal error that was causing the disconnections, they got worse as time passed until it disconnected every 1min 12 sec.....

So now I have a Netcomm IN5699_4 PCI internal modem that kicks ass. and don't disconnect during games... and was only $AU35 boxed!

Thanks again all

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