Circuit City also stopped paying their salespeople commission several years ago.
Circuit City also stopped paying their salespeople commission several years ago.
Wouldn't that be worse for the customer?Really. I didn't know they quit doing commission. It's actually better for the customer, I think, but worse for the salesperson. I knew some guys who worked at Circuit City back when they made commission, and they talked about how you, as a salesperson, knew what items made you more money -- so the customer wasn't always being recommended what was best for their needs.
Wouldn't that be worse for the customer?
With no commission what is the sales person's incentive to "hustle" or even help you?
Obviously, it doesn't matter how well they do there... job..The help is worthless if it's increasing the salesperson's paycheck instead of getting you what you really need. Salespeople can still have a sales quota without getting paid commission. Besides, it's their JOB to help the customer, so the incentive is keeping their job by performing well and meeting expectations.
Wouldn't that be worse for the customer?
With no commission what is the sales person's incentive to "hustle" or even help you?
Ok...Sure, if you make 10% commission, and a customer wants to buy a photo editing program, would you suggest photoshop or Paint Shop Pro (keeping in mind that PS is $600 and PSP is $130). Now I am asking that from the point of view of someone that actually has to earn a paycheck, not just get money from mommy and daddy.
Ok...
I have to earn a paycheck...
Not to mention i would just Steal Photo Shop.
You are missing the point I am trying to make.
What is the incentive for them to hurry and make the sale with u at their store?
They will not wait on you, and you will leave...
Annoyed that you did not get help...
I think the commision makes a better sales team.
Plus, the people don't ever help anyways, what do you think they would suggest now?
The same thing, they want to screw you...
These are generalizations that might represent a small percentage of the sales force -- but mainly young kids only who don't take their jobs seriously. Most anyone who has to earn a living as a salesperson does a decent job and helps the customers. Like I said, quotas and the prospect of a yearly raise after a performance review should be plenty of incentive.
When is the last time you have visited a Circuit City and received competent help?
Seems to me that they just got rid of most of their competent help, so what does that leave? High-turnover sales force, that don't last long.
So am i lol.I think we're actually on the same page here, it just might not seem like it. I did start this thread because it really upsets me the way CC has treated its employees -- most likely its best employees.
Since CC is getting rid of its seasoned employees, it's likely a bunch of kids now who will turn out being the incompetent type that you mention. It will hurt CC that it has kicked its best salespeople to the curb.
When is the last time you have visited a Circuit City and received competent help?
Seems to me that they just got rid of most of their competent help, so what does that leave? High-turnover sales force, that don't last long.
hehe, that is the caveat. If you are willing to do the research, why do you need them?
HahahaSometimes when I'm bored I go to Circuit City/Best Buy/CompUSA - just walk in and listen to sales people/tech people talking to customers.
This is then followed by massigive laughter/giggling/shaking my head - then I leave.
:smoker:
- I have a question. How many of you have even been out of high school for 20 years?If I was working somewhere for 20 years and earning 18 bucks an hour, I would fire myself.