- Joined
- 22 Sep 2009
- Messages
- 69
All I can say, is I have no intention of going with Comcrap ever again. The last time I had them was when I was in New Mexico. At the time I was a full time student, my father had a stroke, and I ended up having to drop out of school. But with the cable bill no longer maneagable; they played games where even with service cancelled/discontinued, they decided to continue billing me regardless. Then they come back, and are like "well we want $1,000 now".
And this was after another billing dispute where I had a package deal for the premium channels for a year, at a discounted rate. Final month, they double billed me for the entire month under both rates. When I went down, the desk clerk actually tried to argue that a double billing is reasonable, because the discount period ended mid month. So I asked why they don't just break up the month, and pro-rate it, so the portion under the discount, is discounted, and full price is payed for the other portion of the month. The person argued "oh we can't do that, our systems aren't setup. So I was like, well at the very least you could just charge the full price for the month once, and not double bill. And the person was like "no, we owe you a discount so". And I'm there like "well it isn't much of a discount if the discount amount is $95, the full cost is $115, and you want me to pay $210 for a single month now. The person either intentionally or due to some sort of mental deficency didn't seem to get it.
And this cap (at the time I had cable and DSL through a different provider), which is something I had heard about a long time back; gives me all the more reason to not want to grace them with my business. I actually knew a friend back then, who knew someone who worked for Comcrap. And when I told him what they were doing, he essentially said:
That's practically along the lines of sitting down in a resturant, asking the waitress if she would eat there herself. And instead of praising the work place, practically coming out and telling you "no..." with a this and that is terrible :lol:
I'm moving by months end, and I will be getting FiOS. Last time I got it, there was no cap from what I could gather. And I straight out quized them on the matter, besides looking for some info on the matter also.
And this was after another billing dispute where I had a package deal for the premium channels for a year, at a discounted rate. Final month, they double billed me for the entire month under both rates. When I went down, the desk clerk actually tried to argue that a double billing is reasonable, because the discount period ended mid month. So I asked why they don't just break up the month, and pro-rate it, so the portion under the discount, is discounted, and full price is payed for the other portion of the month. The person argued "oh we can't do that, our systems aren't setup. So I was like, well at the very least you could just charge the full price for the month once, and not double bill. And the person was like "no, we owe you a discount so". And I'm there like "well it isn't much of a discount if the discount amount is $95, the full cost is $115, and you want me to pay $210 for a single month now. The person either intentionally or due to some sort of mental deficency didn't seem to get it.
And this cap (at the time I had cable and DSL through a different provider), which is something I had heard about a long time back; gives me all the more reason to not want to grace them with my business. I actually knew a friend back then, who knew someone who worked for Comcrap. And when I told him what they were doing, he essentially said:
Comcast is a bunch of ***holes. I know, I have a friend who works there. He tells me what they do.
That's practically along the lines of sitting down in a resturant, asking the waitress if she would eat there herself. And instead of praising the work place, practically coming out and telling you "no..." with a this and that is terrible :lol:
I'm moving by months end, and I will be getting FiOS. Last time I got it, there was no cap from what I could gather. And I straight out quized them on the matter, besides looking for some info on the matter also.