Never did that to me. This build of sp2, may I add, is quite stable and runs very smooooooooooooooooooth.
Something just clicked, he might have been fidling with security settings, coz it as you first install it, reboot a blue'ish screen comes up determining security, it says things like you have norton virus, would you like M$ or still let your current application sort it still, same with firewall and other things.
Maybe he twiddled and by accident asked M$/windows to handle it, it could have then removed zone alarm. maybe it's like that.
Ep, glad to see you come back and tidy up...did want to ask a one day favor, I want to enhance my resume , was hoping you could make me administrator for a day, if so, take me right off since I won't be here to do anything, and don't know the slightest about the board, but it would be nice putting "served administrator osnn", if can do, THANKS