Sony Camcorder

StavrosC

OSNN Newbie
Joined
24 May 2007
Messages
4
Recently purchased new Dell w/Vista. Worked fine until I tried to install a Sony CD for my camcorder. Got all types of error messages after installation stating non compatibility, etc. Tried removing the software and seeing if that helped but I was unable to remove the Sony driver no matter where I went to remove - still there. Tired of talking to India support - or perhaps not tired but just can't understand them. Anyone with similar problems. Thanks, Stavros
 
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ray_gillespie

OSNN Veteran Addict
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21 Mar 2002
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I don't know but if you fail to get it working I'll buy your camcorder off you!

Seriously though, give us some more info. What exactly are these error messages? Is there a later version of the Sony software you can download from their website that may be more compatible with Vista?
 

StavrosC

OSNN Newbie
Joined
24 May 2007
Messages
4
Thanks Ray, I will get back to you. tried a few things tonight and I believe it got rid of the Sony driver - will check out. Steve
 

StavrosC

OSNN Newbie
Joined
24 May 2007
Messages
4
Ray, I managed to get rid of the sony driver - not sure how I did it but I probably clicked on everything in the control panel and finally removed it. Sent Sony a query on problem and they tell me that sony handy cam is compatible with Vista - not sure I want to try to install again. Steve
 

drz01

Weekend DJ
Joined
19 Mar 2004
Messages
527
If its a digital camcorder why does it need a driver? I have a couple of camcorders and I just plug it in via firewire and no drivers needed.
 

StavrosC

OSNN Newbie
Joined
24 May 2007
Messages
4
Ray, not sure but it is a Sony DVD 405 and I it supplied a Picture Package CD. When I installed it showed it had a Sony Driver. Maybe I will try direct connection without the CD but thought it was essential. Steve
 

ray_gillespie

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Yeah give it a try without the software from the disc - XP, especially since SP2, is usually pretty good with stuff like this. Good luck!
 

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