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Office 2000 with Win XP

I

Illegal_Ops

Guest
#1
Hi all,

Anyone facing any problems when installing Office 2000 with Win XP? After i install the office 2000, I will get "Installer ended prematurely" then follows by Internal Error 2755: Please contact product support for assistance.

This is part of the verboselog.txt file that i have:

=====================================================
Exception code: C0000005 ACCESS_VIOLATION
Module: C:\WINDOWS\system32\OLEAUT32.dll
Function: 0x77131d93
=====================================================

Registers:
EAX:02284A10 EBX:00000027 ECX:F0000000 EDX:025127F0 ESI:F0000000 EDI:0252EF2C
CS:EIP:001B:77131D93 SS:ESP:0023:00B5C7FC EBP:00B5**80?㫷矧Ą
Installer terminated prematurely.
MSI (c) (38:48): Note: 1: 2755 2: 995 3: h:\data1.msi
DEBUG: Error 2755: Server returned unexpected error 995 attempting to install package h:\data1.msi.
Internal Error 2755: Please contact product support for assistance.
MSI (c) (38:48): Product: Microsoft Office 2000 Premium -- Internal Error 2755: Please contact product support for assistance.

Anyone got any remedy on this? Thanks
I also tried the 3 methods below: http://support.microsoft.com/defaul...kb;EN-US;234928

Still does not work
 
J

Jmtyra

Guest
#3
Same here, no problem with Office 2k installed on XP.

Do you have all the patches and updates applied to your current setup? I would do a full scan of your HD for integrity issues via chkdsk/scandisk or some 3rd party utility app.

Do you have another copy of Office 2k that you can try and see if you get the same error?

Hope this helps! :)
 
B

biker1

Guest
#4
Hi

Did you resolve your problem relating to loading office 2000...if so I would be grateful for the solution as I have the exact same issue.
Thanks
 

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