Office 2000 with Win XP



Hi all,

Anyone facing any problems when installing Office 2000 with Win XP? After i install the office 2000, I will get "Installer ended prematurely" then follows by Internal Error 2755: Please contact product support for assistance.

This is part of the verboselog.txt file that i have:

Exception code: C0000005 ACCESS_VIOLATION
Module: C:\WINDOWS\system32\OLEAUT32.dll
Function: 0x77131d93

EAX:02284A10 EBX:00000027 ECX:F0000000 EDX:025127F0 ESI:F0000000 EDI:0252EF2C
CS:EIP:001B:77131D93 SS:ESP:0023:00B5C7FC EBP:00B5**80?㫷矧Ą
Installer terminated prematurely.
MSI (c) (38:48): Note: 1: 2755 2: 995 3: h:\data1.msi
DEBUG: Error 2755: Server returned unexpected error 995 attempting to install package h:\data1.msi.
Internal Error 2755: Please contact product support for assistance.
MSI (c) (38:48): Product: Microsoft Office 2000 Premium -- Internal Error 2755: Please contact product support for assistance.

Anyone got any remedy on this? Thanks
I also tried the 3 methods below:;EN-US;234928

Still does not work

Perris Calderon

Staff member
Political User
Jan 24, 2002
I have no problem with office 2000 on my it

I would go to the ms site, and try to search for that error


Same here, no problem with Office 2k installed on XP.

Do you have all the patches and updates applied to your current setup? I would do a full scan of your HD for integrity issues via chkdsk/scandisk or some 3rd party utility app.

Do you have another copy of Office 2k that you can try and see if you get the same error?

Hope this helps! :)



Did you resolve your problem relating to loading office 2000...if so I would be grateful for the solution as I have the exact same issue.

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Perris Calderon wrote on Electronic Punk's profile.
Hey ep!

All good with me, applying for microsoft mvp right now, should have done this a while ago.

Notifications don't work, I only found your response by comming back to hunt up some threads, if you want, give me your email address so we can keep in touch easier, mine is perriscalderon at gmail
Perris Calderon wrote on Electronic Punk's profile.
Ep, glad to see you come back and tidy up...did want to ask a one day favor, I want to enhance my resume , was hoping you could make me administrator for a day, if so, take me right off since I won't be here to do anything, and don't know the slightest about the board, but it would be nice putting "served administrator osnn", if can do, THANKS

Been running around Quora lately, luv it there
Electronic Punk wrote on Perris Calderon's profile.
All good still mate?
Hello, is there anybody in there? Just nod if you can hear me ...

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