• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

offer remote assistance problem

Petro

OSNN One Post Wonder
#1
Hi all,I tried doing a search on a problem i have on offering remote assistance but i havent been successfull at all and I am new to all this stuff so please bear with me.
The problem im facing that I cant resolve is that I keep getting this message at the Offer Remote Assistance window when I try to connect after typing in the IP address of my client computer: "Access to the requested resource has been disabled by your administrator".

Here's what I've already done:
  • I just installed server 2003 on the server computer and windows xp sp2 on the the client computer.
  • I enabled offer remote assistant on both server and client computers in the MMC group policy snap in and added the correct domain\username in the helpers window.
  • I also made sure that port 3389 was opened.
  • I also made sure port 135 was opened as well.
  • Both Server and client computers are part of the same domain.
The thing is, I could offer Remote Assistance from my client computer to the server, but I cant connect from server to client and I get that "Access to the requested resource has been disabled by your administrator"message. What resource has been disabled? how can I enable it? I've been trying to figure this out for sometime and Im sure its something really simple. If anyone has any idea how i can resolve this issue, I would really appreciate it thanks!
 

IDLE

OSNN Senior Addict
#2
are you just trying to do a reemote connection? because there are many different ways of doing it. use Remote Desktop. easy to setup.
 

Members online

No members online now.

Latest posts

Latest profile posts

Hello, is there anybody in there? Just nod if you can hear me ...
Xie
What a long strange trip it's been. =)

Forum statistics

Threads
61,960
Messages
673,237
Members
89,011
Latest member
grovo_test