It's true that you should COMPLETELY uninstall Norton, and then re-install. But that's a b**ch to do.
Go to their site and search for an article detailing how. -You'll eventually find one. At least, I always do.
Ep, glad to see you come back and tidy up...did want to ask a one day favor, I want to enhance my resume , was hoping you could make me administrator for a day, if so, take me right off since I won't be here to do anything, and don't know the slightest about the board, but it would be nice putting "served administrator osnn", if can do, THANKS