norton antivirus need help!

[da rock]

can't enable the antivirus protection in norton. it worked when
i 1st installed,but i disabled it before going online and can't get
to run. have tried all my options, read the manual,been to their
website , tried to uninstall,reinstall,complete sys restore to the
day before i bought it and still can't get it to operate!
anyone got any suggestions? i don't need a 60$ coaster!!😡

 

[Lonman]

Have you run liveupdate for the first time yet? Give that a try and see what you see.

That's NAV 2002 right? I'll look at mine to see what i can find.

Have you set it back to start with windows?

Try that "Default All" button too.

 

[da rock]

nav

yea it's 2002,ran live update @ setup,but don't know about
start w/ win or default all, will check and repost.

thanks a lot,
da rock 😉

 

[da rock]

2nd post

ok,went to antivirus menu checked autoprotect enable waited
a coupla mins then got an ie scripting error as follows:
line 25
char 5
error unspecified error
code 0
url:// c:\program~1\navopts.dll/options btm.htm
and it's all greek to me!
can you or anyone else make some sense outta this please!!

thanks in adv,

da rock😕

 

[Lonman]

try a reboot and start over is my advise. amazing how many ills i've cured that way.