Get ahold of Norton and see what they say. You paid for customer service, might as well use it. If you had Klez virus on your system, it can disable all major antivirus software. Get Klez clean from the Norton site, or see if you can run scanner from DOS.
Ep, glad to see you come back and tidy up...did want to ask a one day favor, I want to enhance my resume , was hoping you could make me administrator for a day, if so, take me right off since I won't be here to do anything, and don't know the slightest about the board, but it would be nice putting "served administrator osnn", if can do, THANKS