No shutdown!!!

Ice-Warez · Jan 25, 2002

Most times my pc does not shutdwon with XP...

The fan goes off and the screen stays blue.

Do you know how can I resolve this problem?

Lonman · Jan 25, 2002

I'm guessing a process or a driver isn't releasing cleanly. Could also be a hardware conflict. Go get yourself a copy of bootvis and run it a few times... it 'should' help you diagnose what's not killing clean.

http://www.microsoft.com/hwdev/platform/performance/fastboot/default.asp

Ice-Warez · Jan 25, 2002

()()()()

I have already used BootVis, but didn't resolve the problem...

Maybe I'm not making right.

Explain better.

Lonman · Jan 25, 2002

Is your bios up-to-date?

Ice-Warez · Feb 1, 2002

Yes. It's up-to-date.

Kirrie2001 · Feb 1, 2002

Shut down

Have you tried the Help and Support on your win xp desktop?

There is a section there, dealing with startup and shutdown problems.

Hope this helps.

Ice-Warez · Feb 4, 2002

OK?

I have already resolved my problem. I think…
Thanks a lot.
I went to Windows help troubleshooter and there was an option related to antivirus programs. Then I gone to Norton Antivirus 2002 and disabled the option “scan the floppy disk drive when the computer shuts down”.
Now, the computer shuts down well.
So, I think my problem is resolved.
I think...