Lock-Ups During Surfing or Checking E-Mail, But Only On One User Account

[davinwv]

I have two user accounts set up on my WinXP Home system: one for me and one for my wife (both administrative accounts). My account works fine, but my wife's sometimes freezes during internet surfing or checking e-mail.

It usually happens when bringing the computer out of standby and then dialing our internet connection; however, as a I said, I do this same routine and my account works fine.

Any ideas? Would updated modem drivers help if they are available?

Thanks,
Davin

 

[Helmer]

I think you need to take this one to one of the Tech Support forums