To do a screen shot, there's a nifty little key on the keyboard called "PrintScreen" or "PrtScn". (Look on the top row of keys.) Hit that and it will copy the entire screen to the clipboard. If you hold down ALT and hit PrintScreen, it will copy only the currently selected window to the clipboard. Once you have done this, go into MS Paint or your favorite picture program and do Paste to display the screen shot. Save the file and you're done.
Thanks for that Un4gIvEn1,just before I came back online and viewed your message, I looked in event viewer,the following was logged in there:Faulting application iexplore.exe.version 6.0.2800.1106,faulting module ntdll.dll,version 5.1.2600.1106,fault address 0x0004bf20.