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Broadband firms could face formal action if they fail to give consumers accurate information about the speed they will get when they sign up. The warning comes from Ofcom as it moves to ensure that net firms do not oversell broadband in advertising.
Customers should get specific data about the speed on their line or be able to back out of the deal.
The regulator said new guidelines on the selling of broadband should come into force early in 2008.
Source
http://news.bbc.co.uk/2/hi/technology/7151132.stm
Customers should get specific data about the speed on their line or be able to back out of the deal.
The regulator said new guidelines on the selling of broadband should come into force early in 2008.
Source
http://news.bbc.co.uk/2/hi/technology/7151132.stm