ADSL Problems

Discussion in 'Windows Desktop Systems' started by 03bigMark03, Nov 16, 2003.

  1. 03bigMark03

    03bigMark03 Guest

    I just sent this email to Zen Support. Just wondering if any of you have had a similar problem. Is this the right forum to post in.

     
  2. GoNz0

    GoNz0 NTFS Stoner

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    you dont have adsl filter. ???? thats all it is.
     
  3. dpr

    dpr NTFS Junkie

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    Is it happening when you make or recieve a call? My router was loosing sync when our phone was in use. I sorted it out by putting a filter at the main phone socket and from that running the lead straight to my modem router
     
  4. 03bigMark03

    03bigMark03 Guest

    you dont have adsl filter. ???? thats all it is. Well I managed to get on to broadband without the filter, just straight into the phone socket on this cable. I have also managed to get on to broadband with the MF. Is it happening when you make or recieve a call? Yes, I need a MF either on the master socket or one on every line but I don't have them yet, it happend when the modem trys to sync with the adsl service upon bootup and all the time, it is trying to contact the service but it's no go.
     
  5. 03bigMark03

    03bigMark03 Guest

    Hi, me and Dad just installed the MF downstairs on the main point. Rebooted the pc (modem upstairs on the pc is on the extension) and it's still no go. Though there is no interfeerance on the line now :).
     
  6. j79zlr

    j79zlr Glaanies script monkey Political User

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    you cant have the blocker on the line that the DSL modem uses, your blocking the DSL signal.
     
  7. 03bigMark03

    03bigMark03 Guest

    Eh, well it's working again now. Only seems to work at 1am. And I have take the filter of, no filters on the line, noise blasting all over the place lol. Well Ill see if it works later, the modulation has moved over from T1 to G.DMT wtf is going on. Maybe Zen are doing somthing. I spend all day on dialup and it only works at 1am, dang that is so annoying.
     
  8. j79zlr

    j79zlr Glaanies script monkey Political User

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  9. 03bigMark03

    03bigMark03 Guest

    Sorting it all out now.

    Hi I found out what the problem was. It's Dad's hardware messing up the phone line, Fax/Dialup modem. As soon as his dialup modem disconnects the broadband ADSL service can kick in just fine.

    I will speak to Dad to get some ADSL micro filters ASAP. We will also put them on the business to get the VAT back :). At least I have figured out what the problem is.

    And it's defiantly not on the broadband modem, which is working just fine.

    Zen also sent me an email back regarding that I must have a Micro filter on every phone extension there is.

    We can't really put one on the master BT socket because it's not really a socket. We will just put a Micro filter on every point for now.

    Other than that I am happy with Zen's download speed and it has a great ping, I'm so glad I haven't gone with BT or Freeserve and the likes. Their ping would have been hurriedness
     
  10. Leevoy

    Leevoy Guest

    Make sure you get one for each socket and a spare :)
     
  11. 03bigMark03

    03bigMark03 Guest

    Whats a good place in England/Leciester to buy ADSL microfilters. I would prefer to buy BT approved ones if possible.
     
  12. Geffy

    Geffy Moderator Folding Team

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  13. Leevoy

    Leevoy Guest


    Maplin

    Simply

    PC World
     
  14. Admiral Michael

    Admiral Michael Michaelsoft Systems CEO Folding Team

    Doesn't your ISP provide them for free? I kno mine does!
     
  15. LeeJend

    LeeJend Moderator

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    This thread has amazed me.

    In the USA the phone company puts the splitter (hi/lo filter) where the line enters the home and runs a seperate Cat 3 or better wire from the point of entry to the DSL Modem. No need for filters at each connection to the phone lines then. 50 feet of wire is a lot cheaper than a box full of filters.
     
  16. cruiser78

    cruiser78 Me

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    Same way in Canada (British Columbia)... but there is more to it. If you get the splitter installed where the line enters the house, then you have to pay extra for the labour and you have to rent the modem. You can also buy a self install kit that includes 4 micro filters (I think) and everything else you need to connect. Then you don't have to rent the modem... in the long run it's cheaper that way cause your not renting the modem every month... and you can have your modem wherever there is a phone jack and if you want to relocate your comp somewhere else, you wouldn't have pay to have someone come in and wire in another connection.
     
  17. j79zlr

    j79zlr Glaanies script monkey Political User

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    LeeJend, no DSL provider has ever done that for free for me, I've had three different DSL services now. As far as the wiring guide I posted above, if you are in canada beware, the voltage is much higher on the phonelines up north.
     
  18. cruiser78

    cruiser78 Me

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    235
    Ya, I read that in the guide... interesting stuff. I use Telus for DSL (Well, I will use it in a few weeks as I'm moving. My phone lines at my current place are only good enough to connect at 28.8 kpbs on a 56k modem) But ya, they have both option up here. They serve BC, Alberta, Ontario and one other province I believe. I like having the option because I'd rather do it myself than have someone come in and install everything.

    So the voltages your talking about... Is that coming through the actual phone lines? cuz those wires are pretty small to be caring that much voltage.
    Nm... I've checked the voltage of my phone line at my current location and it's 48V so my new place should have the same I'd think as it's still the same town.
     
  19. j79zlr

    j79zlr Glaanies script monkey Political User

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    48V tingles, 240V would cause some damage, but it really depends on how well you are grounded, since the current is dependent on the resistance of the path through your body.
     
  20. 03bigMark03

    03bigMark03 Guest

    Dad ordered 3 Mircro filters from http://www.dslsource.co.uk/ on the buisness.

    It's great because we get the VAT back on them :), it come to about £20 for 3.

    Should get them by saterday (ordered yesterday) hopefully.