i can sometimes hit my ftp and sometimes can't (take off zonealarm, right after i can't hit and it works) i initially had remote desktop connection working and now its absolutely not. i read the manual, the [pathetic] faq, i've searched on google, can't figure this out. last night it asked to authorize Serv-u (my ftp server again), even though it was previously authorized. i have since messed with every setting i can find, ports, etc... the problem is definately zone alarm, as soon as I stop it, I can do anything. if i connect with remote desktop first, then start zonealarm, i get kicked off. other then these 2 issues, i love the program, but its driving me CRAZY!