xp crashing with turbo tax

Discussion in 'Windows Desktop Systems' started by heykatydids, Feb 4, 2007.

  1. heykatydids

    heykatydids OSNN One Post Wonder

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    hi - i am no guru but have been computering for many yrs - windows xp - no games - no viruses according to norton & grisoft - however, system crashing every time i get so far with 2006 turbo tax - i do not know what to do - get message from microsoft to send crash analysis but now get message that i cannot even do that - after long message - "application not found" help!!thank you
     
  2. madmatt

    madmatt Bow Down to the King Political User

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    Look in the Event Viewer (eventvwr.msc from Run) and post any errors related to Turbo Tax 2006.
     
  3. heykatydids

    heykatydids OSNN One Post Wonder

    Messages:
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    thank you but then whatt do i do - there are hundreds:cry:
     
  4. American Zombie

    American Zombie Moderator Staff Member Political User

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    Delete all the events then launch your app and the error logged should be what you want.

    You can delete the events by right-clicking on the category name (application, security or system) then choose clear all events.