Windows Shutdown

Discussion in 'Windows Desktop Systems' started by djwhite, Feb 5, 2003.

  1. djwhite

    djwhite OSNN Senior Addict

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    My dad has a problem with his computer that I can't fix, so I thought I'd ask you guys. Anyway, whenever he tells his computer to shutdown the message comes up about saving his settings or something and then it goes to a blank desktop with no icons or taskbar and just sits there for 10-15 minutes. Anyone know what could be causing this.
    He's running Windows XP Home and apparently this starting happening about 3 weeks ago, so I don't know if he installed anything bad beforehand.
     
  2. Enyo

    Enyo Moderator

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    1,338
    Lots of disk activity during this period of blankness or none?

    Easy CD Creators not installed is it :D Number one cause of shutdown issues and hangs in XP.

    Find out whats running in the background its possible one app is hanging or causing an issue.

    Try the WaitToKill hack so that hung processes are killed faster (mind u they would not be going for 15mins)

    The reason i ask about the disk activity is page file clearing??? Again that would not take 15mins! Possible though :eek:
     
  3. djwhite

    djwhite OSNN Senior Addict

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    Hard disk light blinks every 10 seconds
    Easy CD Creator not installed
     
  4. XP Abuser

    XP Abuser Guest

    could it be a service hanging
     
  5. djwhite

    djwhite OSNN Senior Addict

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    473
    Have shut down all apps running in the background, no change.
    The WaitToKill thingy, no change.
    How do I find out if the page file is clearing?
     
  6. Enyo

    Enyo Moderator

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    1,338
    Check this Reg Key:

    1 would mean it is clearing 0 would mean it is not

    I doubt its that because of the time taken but check it anyway

    Check the system event log for errors from servive control manager that may indicate an hanging service.
     
  7. djwhite

    djwhite OSNN Senior Addict

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    473
    Thanks, I'll check it out tomorrow, it's late now.