SessedOut,you should be glad you didn't call their tech support.It is awful,spent hours going over the same ground with them.I am waiting to see what they do when the new modem they are sending me doesn't work either.
I can say with all certainty that call-waiting is working fine on that line,as I tested it myself several times.And *70 is not in the dial string.The modem is just a piece of crap.But ActionTec will have to make this thing work,'cause it cost $62.50 and I will not let them get away with selling crap like this.