Western Digital Settles Capacity Dispute

Discussion in 'Submitted News' started by madmatt, Jun 28, 2006.

  1. madmatt

    madmatt Bow Down to the King Political User

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    Western Digital Corp. is offering free software to about 1 million consumers to resolve a class-action lawsuit alleging that its computer hard drives stored less material than promised — a discrepancy stemming from high-tech's different standards for sizing up digital data.

    Under the settlement announced Tuesday, Western Digital will give away software designed to back up and recover computer files to anyone who bought one of the company's disk drives from March 22, 2001, through Feb. 15 of this year.

    To get the software, the 1 million eligible consumers must register their claims before July 16 at http://www.wdc.com/settlement.

    The settlement, approved earlier this month by U.S. Magistrate Judge Bernard Zimmerman in San Francisco, pegs the software's retail value at $30 per copy. Consumers paid an average of $150 for the hard drives covered in the suit.

    Besides buying the software for consumers, Western Digital has agreed to pay $500,000 in fees and expenses to San Francisco lawyers Adam Gutride and Seth Safier, who filed the suit last year. The proposed legal fees still require court approval.

    Lake Forest, Calif.-based Western Digital believes the suit's allegations are unfounded, but decided to settle to avoid a potentially expensive legal battle, said company spokesman Steve Shattuck.

    A similar lawsuit, filed in San Francisco Superior Court by the same lawyers, is still pending against another top disk drive maker, Seagate Technology.

    The dispute over hard-drive capacity illuminates the contradictory methods for measuring the bits and bytes that devour a computer's memory.

    Microsoft Corp. and Apple Computer Inc., which make the operating systems for most personal computers, use a binary system to measure kilobytes, megabytes and gigabytes while most disk drive manufacturers like Western Digital derive their calculations from the more-familiar decimal system.

    That means Microsoft's Windows systems interprets a gigabyte as 1.07 billion bytes — more than the 1 billion bytes adopted by Western Digital and many other hard drive makers.

    The difference can add up to a substantial gap between what's promised on a hard drive's packaging and what gets stored on a personal computer.

    The lawsuit against Western Digital alleged the company's 80-gigabyte hard drive had an actual capacity of 74.4 gigabytes. If not for that 7 percent shortfall, the buyer could have stored an additional 80 hours of digital music or 5,600 digital pictures, the suit claimed.

    Most hard drive makers warn that the storage capacity listed on the package might not be fully accessible. The Western Digital settlement requires the company to include a similar disclaimer within six months after the agreement becomes final.

    Source: Yahoo! News
     
  2. ShepsCrook

    ShepsCrook Red Sox Fan!

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    Well, I registered for my software. We'll see what happens.
     
  3. ShepsCrook

    ShepsCrook Red Sox Fan!

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    My 250GB drive would be missing around 16-17GB of space.
     
  4. VenomXt

    VenomXt Blame me for the RAZR's Folding Team

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    just label them properly.. 300 gig drive isnt 300 gigs just say what it is.
     
  5. rushm001

    rushm001 In the beginning...... Political User

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    Like when you buy a MP3 player it says store up to 5000 hours of music, but to actually have decent quality sound you only get about 1000!
     
  6. VenomXt

    VenomXt Blame me for the RAZR's Folding Team

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    freaking marketing. LIES ALL LIES! it said it would enlarge by 2 inches LIES.. lol now i feel dirty.









    Disclaimer: VenomXT does not use enlarging machines
     
  7. rushm001

    rushm001 In the beginning...... Political User

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    Did ya forget to put the yeast in ya bread? :p