When I go to the Control Panel and try to click the "checkbox" to place the volume icon in the taskbar, it NOW says "Windows cannot display the volume control on the taskbar because the volume control program has not been installed. To install it, use Add/Remove programs! ....Okay when I go there there is nothing about that! Somebody HAS to know whats going on!! Also, maybe a silly question, BUT what program are people using when they take snapshots of their screens?