Uninstaling problem

Discussion in 'Windows Desktop Systems' started by pj56, Mar 20, 2002.

  1. pj56

    pj56 Guest

    Hello.

    I´v upgraded my computer from Win98 to XP pro.

    After the upgrade i wanted to uninstall an old version of NERO Burning.

    The problem is that i couldn´t find NERO under "Add/remove programs" in XP.

    I have tried to install a new version of NERO, but the installer keeps telling me that there is an older version installed and that i have to remove the old version first.

    A freind told me that i should delete the complete NERO folder under programs. I did that, but now the folder is gone an the installer still keeps telling me that there is an older version that i have to delete.

    What can i do ??
    How do i delete the rest of the old version.


    Sorry for my bad english.


    Søren
    Denmark
     
  2. llama_tamer

    llama_tamer Guest

    You will need to remove the registry entry for the older Nero software.

    1. Run/regedit
    2. drill down to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ and look for any entries for NERO.
    3. Delete the entries


    If you deleted the Nero directory you deleted the uninstall file used to remove all (or most) registry entries. You might also have to do a search in the registry to see if there are any other entries of Nero.

    Good Luck!
     
  3. Qumahlin

    Qumahlin Moderator

    Messages:
    2,006
    Your not gonna want to hear this, but your probably gonna run into alot of problems since you did an upgrade....

    From my xp-erience :) XP is not upgrade friendly, if possible you might considering backing up anything important and doing a clean install..I know it's a pain but the benefits outweigh the costs.
     
  4. llama_tamer

    llama_tamer Guest

    You will need to remove the registry entry for the older Nero software.

    1. Run/regedit
    2. drill down to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ and look for any entries for NERO.
    3. Delete the entries


    If you deleted the Nero directory you deleted the uninstall file used to remove all (or most) registry entries. You might also have to do a search in the registry to see if there are any other entries of Nero.

    Good Luck!