- Joined
- 8 Apr 2005
- Messages
- 16,950
Argh!
I bought this laptop for my then girlfriend now fiance about 2 years ago. Her sister had borrowed it for this semester b/c she hadn't yet gotten a laptop to use for school, and I just got it back a few days ago. Her school put so much **** on it to let it work in their environment, so I was going to do a fresh install. Laptop came with XP Pro, so this really shouldn't be an issue.
I installed with an XP SP2 CD, everything went smooth, except I couldn't install the Video or Audio drivers. Video drivers seemed to install OK, got the old "reboot to finish" crud, but after a reboot it still showed up in Device Manager as not installed. When I installed the Audio drivers, it got towards the end and gave me an error message that the driver can't be found, please reboot and try again.
So, I read some stuff online about how SP2 can mess up some of the drivers for this model. I brought the laptop to work this morning to get an older CD, installed XP with NO service packs, same problem with those two drivers. I called Toshiba support, they said they would have to charge me $45 to send me a recovery CD, or $120 an hour for over-the-phone troubleshooting. I simply stated that it's not my problem, you just haven't updated your drivers since 2003.
This really blows.....anyone have thoughts on how I can get this going without spending 45 bucks?
Mad reps to someone who helps
I bought this laptop for my then girlfriend now fiance about 2 years ago. Her sister had borrowed it for this semester b/c she hadn't yet gotten a laptop to use for school, and I just got it back a few days ago. Her school put so much **** on it to let it work in their environment, so I was going to do a fresh install. Laptop came with XP Pro, so this really shouldn't be an issue.
I installed with an XP SP2 CD, everything went smooth, except I couldn't install the Video or Audio drivers. Video drivers seemed to install OK, got the old "reboot to finish" crud, but after a reboot it still showed up in Device Manager as not installed. When I installed the Audio drivers, it got towards the end and gave me an error message that the driver can't be found, please reboot and try again.
So, I read some stuff online about how SP2 can mess up some of the drivers for this model. I brought the laptop to work this morning to get an older CD, installed XP with NO service packs, same problem with those two drivers. I called Toshiba support, they said they would have to charge me $45 to send me a recovery CD, or $120 an hour for over-the-phone troubleshooting. I simply stated that it's not my problem, you just haven't updated your drivers since 2003.
This really blows.....anyone have thoughts on how I can get this going without spending 45 bucks?
Mad reps to someone who helps