SP1 crashes when making FTP connection

Discussion in 'Windows Desktop Systems' started by paradoxc, Sep 20, 2002.

  1. paradoxc

    paradoxc Guest

    Firstly.. WARNING: anyone who HAS NOT installed XP SP1 should think VERY carrefully before doing so. SP1 causes some major hassles!!

    Question: After I installed SP1, every time I try to make an FTP connection (using ANY FTP client including MSIE6) the whole system crashes - black screen. Using Zone Alarm to block programs, I traced this crash down to Application Gateway Layer (agl.exe).

    Error in Event Viewer looks like this:

    Error code 0000000a, parameter1 80614891, parameter2 00000002, parameter3 00000000, parameter4 80614891.

    Has anyone else had this problem? Any solutions out there?


  2. yoyo

    yoyo _________________

    Could this perhaps help
    From ResourceKit:

    Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL
    The Stop 0xA message indicates that a kernel-mode process or driver attempted to access a memory location to which it did not have permission, or at a kernel interrupt request level (IRQL) that was too high. A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own. This Stop message is typically due to faulty or incompatible hardware or software.

    Interpreting the Message
    This Stop message has four parameters:

    1. Memory address that was improperly referenced.
    2. IRQL that was required to access the memory.
    3. Type of access (0x00000000 = read operation, 0x00000001 = write operation).
    4. Address of the instruction that attempted to reference memory specified in parameter 1.
    If the last parameter is within the address range of a device driver used on your system, you can determine which device driver was running when the memory access occurred. You can typically determine the driver name by reading the line that begins with:

    **Address 0xZZZZZZZZ has base at <address>- <driver name>
  3. eNuffSaid

    eNuffSaid Guest

    What happens if you start up an FTP session from the command prompt? Can you connect to the FTP site?

    Kind regards,
    Willem Moolenaar
  4. paradoxc

    paradoxc Guest

    Yoyo.. Thanks for the extra info.. Not much help to me, but perhaps for others?

    EnuffSaid.. The ONLY time I can make a successfull FTP connection is if I do a fresh re-boot, get a dial-up connection & make the FTP connection. If I run MSIE at the same time, eventually all will crash.

    If I re-boot, run MSIE, get a dial-up connection, THEN make an FTP connection... CRASH.

    This has only happened since installation of SP1.

    (I keep sending off error reports to M$ in the vague hope that I am not the only one with this problem!)
  5. paradoxc

    paradoxc Guest

    I just tried FTP from the command prompt - CRASH

    This is the error code:

    BCCode : a BCP1 : 80614891 BCP2 : 00000002 BCP3 : 00000000
    BCP4 : 80614891 OSVer : 5_1_2600 SP : 1_0 Product : 768_1