Firstly.. WARNING: anyone who HAS NOT installed XP SP1 should think VERY carrefully before doing so. SP1 causes some major hassles!! Question: After I installed SP1, every time I try to make an FTP connection (using ANY FTP client including MSIE6) the whole system crashes - black screen. Using Zone Alarm to block programs, I traced this crash down to Application Gateway Layer (agl.exe). Error in Event Viewer looks like this: Error code 0000000a, parameter1 80614891, parameter2 00000002, parameter3 00000000, parameter4 80614891. Has anyone else had this problem? Any solutions out there? Thanks, T..