Iwas having problems with norton 2002 utilities yesterday not updating new updates. So i uninstalled norton fully including the shared dll it claimed was safe to do so. I decided now would be a good time for a full scandisc and defrag as the norton defrag meter would not read until i ran nortons defrag tool after i reinstalled it,so i wanted a clean harddrive to give it a good start. So i ran windows scandisc then windows defrag and everthing was ok so i reinstalled norton utilities and update all aspect exept this same new update for live update. Now i have lost the sound windows makes when i slide my volume contol up and down,it just makes a electrical clicking noise coming from my tower case not my speakers. After running norton windoctor it claimed 4 multimedia files were missing so i repaired and it seem to accept this. Still no sound for volume and i can only guess the other 3. I have tried going into the sounds setting and can see many setting for different applications but no volume one. I checked the folder WINDOWS/MEDIA and the sound i have lost are still there and i can play them with my creative playcenter. BY THE WAY MY NORTONS GENUINE NOT COPY.