This is my first post. Hope I'm doing this correctly. I've been trying to use HP Application Recovery Program to reinstall HP RecordNow. Everytime the installation begins an error comes up with: WINDOWS SCRIPT HOST Script: c\hp\tmp\install.js Line: 41 Char: 1 Error: Could not create object named "Wcript.Shell". Code: 80004005 Source: WScript.CreateObject OK I know nothing about any of it, but I come here to learn. Can someone point me in the right direction in resolving this problem? I appreciate any help!! Thanks!!