Remote assistance in XP

Discussion in 'Windows Desktop Systems' started by mylarache, Feb 10, 2002.

  1. mylarache

    mylarache Guest

    Hello everybody,
    Iam using Win XP Pro.I have an other Pc using win98(2 edition).My problem is that i can not use the default remote assistance which deliverd bij win XP . I ve tried with Remote administrator 2.1 and it works perfect (From xp to 98 and not in reverse).
    My question is how can I use the default remote assistance between win xp and win 98?
    Thank's for help
  2. Qumahlin

    Qumahlin Moderator

    You cannot, it's meant to be an XP to XP connection, it's not made to be used with other operating systems sorry man
  3. polyglory

    polyglory Walkabout Specialist

    I have tried with my mate on xp pro and i am on xp home and it dos,nt work.

    I believe it only works on Pro to Pro,any thoughts on this?
  4. Qumahlin

    Qumahlin Moderator

    as long as you both have remote assitance running correctly, one set to recieve the invitation and one sending the invitation it should work fine, do you have your or XP's firewall up
  5. mylarache

    mylarache Guest

    No way!!

    It does not work. I have no firewall. It works just from xp to xp.or from other operaing sytem to xp (you should install the client on other pc.You can find the client on xp cdrom).But it does not work from XP to the client . Please look to the attachement , there you can see which fout i receive . If somebody knows any solution please tell me.
  6. Lactic.Acid

    Lactic.Acid Guest

    You are trying to use remote desktop connection, not remote assistance. And no, it does not work with other operating systems. You can connect to a box running XP pro from a box running XP home, 2000, NT, ME, 98, 95. Not vice versa.