Hi all - (I'm old Xp-erience member, but this is my first visit to the OSNN) I am helping a friend upgrade from Dial-Up to ADSL, as their local exchange has just been upgraded. At the moment, they use an e-mail account provided by their ISP (freeserve), which they access through POP/SMTP on Outlook 2000. Once they change ISP with the upgrade to ADSL, they will no longer be able to use the freeserve account for outgoing (SMTP) mail. They can keep the old e-mail address though and access incoming mail via POP (although you have to renew/retrieve the freeserve account every 90 days or so if you're not using it as your ISP). So, I've got another e-mail account all ready to go for them, which they can use via POP/SMTP. My problem is this - when I set up both accounts in Outlook 2000, if a message is received on the old (freeserve) account, Outlook wants to reply to the message with freeserve, even if the other new account is set up as the default. This will not be possible once the SMTP on the freeserve account stops working. Does anyone know how you can force Outlook 2000 to send all outgoing messages (including replies/forwards etc..) with the default account, regardless of which account they were received on? I might be able to persuade my friend to change mail client if necessary, as their setup is going to change a little with the upgrade anyway. I'm not too keen on Outlook 2000, and they don't use anything that's not there in Outlook Express. Or perhaps they should try the Mozilla client - is it called Thunderbird? I rate Mozilla very highly. Does anyone have any helpful suggestions for me? thanks, theDruid.