I am sending my laptop in to Dell for a videocard replacement. I get blue screens constantly and they said they would upgrade my videocard for free (under warranty). I'd like to place spy software on my computer to see what they do. Some sort of "track all changes" "view all files opened" "video capture" type stuff. I have seen it through a YouTube video - but it was a Mac using the video camera, and it wasnt a screen capture - obviously. Would a Keylogger also track icons clicked on? Files opened?