problem with cd rom

Discussion in 'General Hardware' started by julines, May 16, 2002.

  1. julines

    julines Guest

    Hello.....
    I just installed winxp pro with 2 cd rom drives, one cd rw and one normal ones. However when I tried installing office it says that the installer is not recognised. Anyway I went to the event viewer and found 2 errors, one event id 9 and another event id 51. The description for error 9 is the device, \Device\Ide\IdePort1 did not respond within the timeout period, and the description for event id 51 is an error was detected on device \Device\Cd Rom1 during a paging operation.
    Could you plz help??
     
  2. Qumahlin

    Qumahlin Moderator

    Messages:
    2,006
    Have you made sure all your settings are correct under your ide controllers in device manager and that all drives are set to use dma if availible...also is this a storebought copy of office, or a burned one.
     
  3. julines

    julines Guest

    thanks for that.........
    some of the drives were not using dma.....:D