PayPal "unclaimed" status?

Discussion in 'Green Room' started by sean.ferguson, Feb 26, 2006.

  1. sean.ferguson

    sean.ferguson Moderator Folding Team

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    I have just won an auction this morning for a new Smart Phone, and paid as always as soon as the auction ended. The funds have left my credit card, but are showing up on PayPal as "Unclaimed" on the trasfer to the seller.

    I have never seen this before and has always changed to "Completed" instantly - does anyone have any insight as to what this means? I am aware that if it remains at this status for 30-days I recieve the money back, I am just wondering why this is showing...
     
  2. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    I think that means their account is not setup to accept credit card payments. If that is the case, they will have to accept or deny it, which more than likely means they will deny it. Some people are setup not to accept them, as it lowers the percentage that paypal takes out.

    If that is not the case, you may have typed the e-mail address incorrectly. I think that message may also pop up if the e-mail address you sent it to does not have a paypal account associated with it. But, if you used the payment page through the ebay auction, it was probably the first thing I mentioned.

    I would contact the seller directly through the "Ask Seller a Question" option on the auction page itself to get it resolved.
     
  3. madmatt

    madmatt Bow Down to the King Political User

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    It means they have to accept the payment. Some users only accept funds from a checking account and when you pay using a credit card they have to accept it.
     
  4. sean.ferguson

    sean.ferguson Moderator Folding Team

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    ah, I have just messaged the buyer stating that I will give him/her 7 days to accept payment before I withdraw. Such a pain :(
     
  5. Son Goku

    Son Goku No lover of dogma

    The questions are:

    - Are you sure you typed their email correctly, and used the email they said to send payment too? Sometimes a seller uses a seperate email address for their paypal, then the address registered with Ebay.

    It can happen, and I've run into it. But in all those cases, they said right on the auction description itself, how they wanted to recieve payment. I've sometimes gotten an initial email from the seller upon the auction close, asking me to remit payment to this email address instead of their standard one. Sometimes it comes to having multiple accounts, and trying to manage where payment comes from. In other cases they had one paypal account setup to take from checking, and another from a credit card.

    - Did they specifically state what method of payment they would except? If they don't say they won't take from paypal unregistered, then you are sort of covered. If they indicate that it can't come from a credit card, then they have you per terms of the auction.

    Alternatively, they might prefer to confirm, and might simply be gone for the day. Yeah, emailing them is best, and if after making a good faith effort to pay, having confirmed you followed the details printed on the auction page itself for payment remittal; then you have a point should they try to argue you as a non-paying bidder...
     
  6. sean.ferguson

    sean.ferguson Moderator Folding Team

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    The email isnt an issue because its from eBay, anyway I dont really care now. I got a second chance offer which was cheaper so I took it and that one is completed now so im awaiting delivery.

    If this particular case is accepted then I will simply resell the phone :)

    I just got a Nokia 6600 with 2x 32MB Memory Cards and Tons of software so woo!