Ok guys, new problem with my Norton Antivirus

Discussion in 'Windows Desktop Systems' started by Mazspeed, Sep 7, 2006.

  1. Mazspeed

    Mazspeed OSNN Addict

    Messages:
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    Location:
    Campbell Ca
    Hey guys, I have a problem with my 06 Norton Anti Virus. It keeps putting a window in front of my face that I have a virus, but it’s a piece of software that I use that Symantec has deemed a virus. I get a message and I click the link on the message and this is it. http://www.symantec.com/security_response/writeup.jsp?docid=2006-012511-5211-99

    I'm keeping the software, but how do I go about getting my antivirus to stop checking this file? I have put .dll files to avoid scanning, but nothing has worked. Any suggestions?
    Thanks in advance
    Mike
     
  2. American Zombie

    American Zombie Moderator Staff Member Political User

    Messages:
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    Location:
    Seattle
    Did you click on the technical details and removal tabs at the link you posted?

    Info on there about how to get it excluded.
     
  3. Mazspeed

    Mazspeed OSNN Addict

    Messages:
    85
    Location:
    Campbell Ca
    The only problem with that, is that when I do my system check, it doesn't detect the file. Only this little red screen comes up. I can't get rid of it.