norton antivirus need help!

Discussion in 'Windows Desktop Systems' started by da rock, Dec 29, 2001.

  1. da rock

    da rock Guest

    can't enable the antivirus protection in norton. it worked when
    i 1st installed,but i disabled it before going online and can't get
    to run. have tried all my options, read the manual,been to their
    website , tried to uninstall,reinstall,complete sys restore to the
    day before i bought it and still can't get it to operate!
    anyone got any suggestions? i don't need a 60$ coaster!!:mad:
  2. Lonman

    Lonman Bleh!

    Have you run liveupdate for the first time yet? Give that a try and see what you see.

    That's NAV 2002 right? I'll look at mine to see what i can find.

    Have you set it back to start with windows?

    Try that "Default All" button too.
  3. da rock

    da rock Guest


    yea it's 2002,ran live update @ setup,but don't know about
    start w/ win or default all, will check and repost.

    thanks a lot,
    da rock ;)
  4. da rock

    da rock Guest

    2nd post

    ok,went to antivirus menu checked autoprotect enable waited
    a coupla mins then got an ie scripting error as follows:
    line 25
    char 5
    error unspecified error
    code 0
    url:// c:\program~1\navopts.dll/options btm.htm
    and it's all greek to me!
    can you or anyone else make some sense outta this please!!

    thanks in adv,

    da rock:confused:
  5. Lonman

    Lonman Bleh!

    try a reboot and start over is my advise. amazing how many ills i've cured that way.