need a little help here

Discussion in 'Windows Desktop Systems' started by rvega, Sep 19, 2002.

  1. rvega

    rvega Guest

    on msn messenger i cant seem to send or receive files it keeps getting rejected. it tells me that i need to contact the network administrator or isp. i think by enabling filters might work but how please if anyone can suggest an easier way please let me know

    my email is rnvious@hotmail.com
     
  2. ashboudj

    ashboudj Guest

    Sounds very much like a firewall preventing you from transferring these files.

    Is this so? If so can you control the firewall to configure the ports/filters?
     
  3. rvega

    rvega Guest

    how would i do that.
     
  4. chastity

    chastity Moderator Political User

    Messages:
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    Well I'm not sure if this is your problem or not but its still worth checking out. Also do you have a firewall running on the system on whcih your trying to use msn messenger? Also how to access the internet? All of this info would be of some help.

    Check this out
     
  5. rvega

    rvega Guest

    i have dsl connection
    norton antivirus and nav firewall
     
  6. chastity

    chastity Moderator Political User

    Messages:
    2,273
    Location:
    Arizona near the Grand Canyon
    Well u should be able to send files. That said I'm pretty well stumped, the only thing that would be the problem at ur end is the firewall so I believe somewhere in the firewall program should be a opion for setting what ports u allow access to the net, now u have to find the ports msn messenger uses for sending files and add them. If u have already done that and ur still getting the error I'm outta ideas.
     
  7. ashboudj

    ashboudj Guest

    I tend to agree, the firewall seems to be the problem.

    In actual fact Nortons firewall stopped a friend of mine actually downloading her email successfully! Shouldn't have but it did.

    She now has a cable connection and uses Tiny Personal Firewall which has been no problem.

    I would suggest temporarily turning the firewall off and re-trying the transfer. If that works check Nortons website and see if they have any info on configuring the firewall to enable MSN file transfers.