modem drops connection everytime HELP!!

Discussion in 'Windows Desktop Systems' started by deadly_dave, Nov 11, 2003.

  1. deadly_dave

    deadly_dave Guest

    PLEASE can someone help me i am on 56k modem everything is fine untill i connect to a multyplayer game and my connection will drop everytime!! its getting really annoying now coz my connection is fine with everything else i.e web browsing,downloading ect....

    just everytime i send information my modem clicks and my connection is gone no warning at all.

    Please help as all i use the internet for is online gaming! i can't even use teamspeak coz the same happens.

    Thanks
    Dave

    p.s Don't say get broadband its not in my area im to far out from the exchange!!!!!!!!!!!!!!!!!!!!!
     
  2. PseudoKiller

    PseudoKiller Zug Zug

    Messages:
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    Location:
    Ice Crown Citadel
    first and foremost... are you running the latest drivers for your modem??

    are there programs (other than the game, running in the background) ie firewall, AIM, ICQ, MSN etc...

    Did you install anything prior to this happening, like hardware or software??

    need to supply more info.
     
  3. deadly_dave

    deadly_dave Guest

    yes i am useing the lastest drivers

    and no there is nothing running in the backround that i know off i have to close everything down msn firewall norton ect to get the most out of 56k

    cheers for the reply

    Dave.
     
  4. Lukas

    Lukas Real Name No Gimmicks

    Messages:
    421
    which modem is it? have you tried entering init strings? (damn, it has been a long time since I saw a 56k modem problem here :) )
     
  5. deadly_dave

    deadly_dave Guest

    the modem is intel(R) 536ep v.92
    no i haven't tried entering init strings coz i donn't know what they are or do?

    i have just changed the drivers but with no luck still have the same problems.

    dave..
     
  6. Lukas

    Lukas Real Name No Gimmicks

    Messages:
    421
    Init strings for your modem found on http://www.intel.com/design/modems/support/faq.htm#11
    try to disable V.90 and enable V.34
    More inits here: http://www.west.net/~jay/modem/


    To enter an init string go to:

    control panel -> phone and modem options -> tabpage modems -> click on your modem and click on 'properties' -> go to tabpage Advanced and enter init there.

    You can query your modem on page Diagnostics to see if it responds correctly.


    Hope this helps.


    Greetz


    Lukas
     
  7. deadly_dave

    deadly_dave Guest

    cheers for your reply tryed all that with no luck i think my modem is nackerd but i cant see why im only having this problem when sending info but nevermind cheers for all your help!

    thanks
    Dave..
     
  8. PseudoKiller

    PseudoKiller Zug Zug

    Messages:
    3,858
    Location:
    Ice Crown Citadel
    now with all that done I am suspecting the game itself might be the problem. Since you can surf, email and what not... problem only seems to rear its ugly head when firing up the game... what game is it??
     
  9. LeeJend

    LeeJend Moderator

    Messages:
    5,291
    Location:
    Fort Worth, TX
    Could be the game, could be the gaming site (MS Zone is quirky as hell, so are Sierra servers).

    But sadly, it is most likely the guy hosting the game kicking you for low ping. There are a lot of ping biggots out there. Mainly all of those with broadband...
     
  10. deadly_dave

    deadly_dave Guest

    it is not just one game its every game i have and all so voice programs like teamspeak or rogerwilco i am really lost with this problem now ill get a new modem tonight and see what happens

    cheers
    Dave..
     
  11. LeeJend

    LeeJend Moderator

    Messages:
    5,291
    Location:
    Fort Worth, TX
    Ok, voice chat rules out people booting you for low ping.

    If the new modem doesn't help and you are using a small local ISP try a call to their support to make sure there isn't a problem in how they handle packets. One of the local ISP's around here did not support gaming because of the way they handled data packets.

    If it's not too ugly try signing up for one of the free ISPs, or a 30 day free trial on a pay one ;-) and see if you can stay connected.

    Check with your local phone company too. Sometimes in rural areas or crowded areas they play games with multiplexing multiple customers off of one line.

    Same comment if you are in an apartment complex. Sometimes the apartments are actually set up as mini phone exchanges. They skim some extra profit off the service.