Any one thinking of buying a medion product beware!! I received a reply to a request for a Motherboard manual for MSI6399 today after requesting it on the 20th Sep. Their reply (Unfortunately we do not supply manuals for our Motherboards.) It is my experience that any reputable reseller provides a manual and that the Motherboard manufacturer should be the last port of call, unfortuneately even MSI do not provide a manual. This leaves me with a bad taste as my only other option is to use their Phoneline which is all Muzak and solutions to other problems before I speak to a person, also number is 08707 (Premium Rate?) Buyer Beware!!