Loss of CDRW Drive

Discussion in 'General Hardware' started by T. Jon Ellis, Jan 19, 2002.

  1. T. Jon Ellis

    T. Jon Ellis Guest

    Loss of CD\RW Drive

    After installing the software (Roxio) for my newly installed CD/RW (LG) I lost my Drive.

    From Computer Management I get (!) symbol on the drive, From the General Tab I get' Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

    Using troubleshoot it shows Driver details as three driver files:
    C:\WINDOWS\System32\DRIVERS\cdrom.sys
    C:\WINDOWS\System32\DRIVERS\redbook.sys
    C:\WINDOWS\System32\storprop.dll
    File version 5.1.2600.0 (XPClient010817-1148)

    What has gone wrong, how do I overcome the problem?
     
  2. Lonman

    Lonman Bleh!

    Messages:
    2,642
    Do a system restore to before you installed that crap, and find alternative burning software.
     
  3. Qumahlin

    Qumahlin Moderator

    Messages:
    2,006
    *sigh* why does everyone use ez Cd creator! there is so many problems it's ridiculous..all my friends use it, have problems and still refuse to use nero! maybe someday...someday :)
     
  4. phishhead

    phishhead OSNN Senior Addict

    Messages:
    422
    Location:
    San Diego, California
    ok this is like beating an old horse with the roxio I use it for direct cd and nero for iso burns, and the such, and clonecd for cd copies...but here we go again....
    1. load the current aspi drivers...reboot
    2. download the 'D" update and the xp compatibility patch...load v5.0 like any other prog DO NOT REBOOT!!!!!!
    3. install the the update (D) update is the most current...DO NOT REBOOT!!!!!!!!!!!!!!!
    4. install the xp patch then reboot...
    5. enjoy the software that will now work:D

    FYI anytime they come out with a update...install the update,again DO NOT REBOOT!!!!!!!!!!!! then install the xp patch then reboot. ENJOY once more...

    their update site give the instructions there also but for those people that read cliffnotes this should be fine.

    but again if you want software that works use nero.:D
     
  5. existenz

    existenz Guest

    I agree...Roxio is quite crap.

    I like ahead Nero!!
     
  6. Qumahlin

    Qumahlin Moderator

    Messages:
    2,006
    The fact that you should even have to go through that Bs is ridiculous! Roxio should do a complete re-write and release a version that works off the bat...but thats just my opinion =o)
     
  7. Lonman

    Lonman Bleh!

    Messages:
    2,642
    Getting a consistent vibe here T. Jon Ellis? EZ CD will work, but you have to install it just so and the absolutely 'correct' version. You can go to www.roxio.com and follow their step-by-step instructions. I'm not going to say for sure, but if you have a legitimate copy of EZ CD, then I think you're entitled to a free upgrade... I don't know for sure, I gave up on roxio a while back.
     
  8. XeoNoX

    XeoNoX OSNN Senior Addict

    Messages:
    271
    Roxio still makes prodcucts?? I thought they were banned!! LoL
     
  9. phishhead

    phishhead OSNN Senior Addict

    Messages:
    422
    Location:
    San Diego, California
    you do have to register for the updates but I'm fred flinstone and you can email me at webmaster@aol.com..worked for me.